1. How
could I get samples?
We can supply some free samples (total value under
ten US dollars) if you have a FedEx, DHL account or
other courier freight collectable account and agree
to pay the courier freight. If the total value of
samples is more than ten US dollars, we will ask you
to pay for the samples and courier freight. We will
send the samples to you after receipt of your payment.
If you don't have an courier account, you can send
your courier to collect samples from our company.
2.How much the courier freight will
be for the samples?
Courier freight depends on the quantity, weight and
volume of the samples.
3.Can we have our logo or company
name to be printed on your products or the package?
Yes. Logo and or imprints can be printed on our products
by silk screen printing. The minimum quantity for
silk screen printing is 2000 units per logo. You can
send us the artwork by email in JPEG or TIFF format.
If you want your logo, company name to be printed
on the package for the products, such as gift box,
paper card, the minimum order is 3000 units per model.
You can send us the artwork by email in AI, EPS, TIFF
or CorelDraw format ( 300 dpi ).
4. How to place an order?
Please send us your purchase order by email or fax.
Or you can ask us to send you a proforma invoice for
your order. We need to know the following information
for your order: Shipping information - company name,
street address, phone number, fax number, destination
airport or sea port, transportation method ( by courier,
by air or by ocean container) Product information
- model numbers, quantity, unit price Delivery time
required Freight payment ( by collect or prepay )
Forwarder's contact details ( in China or Hong Kong
)
5. What's your usual payment term
for orders?
Wire transfer ( T/T ) to our company bank account
after order confirmation. We don't accept payment
by credit card.
6. How can the products be sent to
us?
For small quantity or weight less than 20 kgs, sent
usually by courier.
For orders from 20 to 500 kgs, can be sent by air
to the airport near you.
For big quantity or volume, sent usually by ocean
container.
The transportation way depends on client's choice.
Freight depends on quantity, weight, volume, transportation
way, destination country (airport, sea port ).
7. Can you arrange the transportation
for us ?
Yes. We can arrange sea, air and courier transportation.
8. What's the warranty of your products?
6 months to 12 months, depending on the product. We
accept free replacement for unqualified products.
9. How can we become your sole distributor
?
If you can sell our products USD5,000 to USD20,000
per month, you could be one of our distributor in
your city or area; If you can sell our products worth
more than USD30,000 per month, you could be our sole
distributor in the country.
10. Do you accept OEM projects or
Customized designs?
Yes, OEM projects or Customized designs are welcome.
11. How can we get your monthly new
products announcement?
Please join our mailing list.
12. I just want to buy a few pieces
of your products, what to do?
We are wholesaler and we don't accept retail order
